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Frequently asked questions
Your guide to our platform
Getting access is simple and flexible. When you’re on a product page, you can either access certain tools directly using the link provided for that product, or use the “Request Access” button for products not accessible with the link. Each product follows its own approval process, and the button will guide you through the quick steps needed for that specific product. You’ll be set up and ready to go in no time.
Our powerful search bar is the best place to start! It’s designed to understand what you’re looking for, and our catalog will surface the most relevant tools for the job. You can also use the filter bar on the left to narrow down results even further. Give it a try you might be surprised by the solutions you discover!
We’re here to make sure you get the right support. If you have any questions or need technical assistance with a specific product, the Business Partner listed as the product’s contact is your go-to expert. Their details are available directly on the product page, and they’ll be more than happy to guide you and help you get the most out of the tool.
That's fantastic! We are always excited to feature powerful new tools built by our own teams. To get started, please send an email to susan.barkalow@effem.com with the details of your product and they’ll get right on it. We can't wait to see what you've built!