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Scope 2025 - Team Leads

Scope 2025 - Team Leads

The SCOPE (Selling and Coaching to Optimize Performance and Efficiency) 2025 App provides leaders with real-time visibility into the quality of manager associate interactions across field teams. It enables standardized auditing and performance measurement for Territory Sales Managers (TSMs) without disrupting daily operations. The MW Retail SCOPE app, built by the Internal Rapid Apps team, has supported retail leadership for four years but has faced instability and recurring technical issues over the past 18 months. Despite enhancements, including Offline Mode (2023) and a Broker-focused version (2024), user adoption on iPads remains low, and performance challenges continue.

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Function:Sales
Contact:Anthony Bertoldi
Business Owner:Bobby Barrett
Refresh Frequency:NA
Year of Release:2025
Frontend Support:Digital Experiences (GDO)
Backend Support:Digital Experiences (GDO)

Key Questions Answered

Everything users usually ask, covered here.

  • How many audit forms have field associates completed across Walmart, Grocery, and C-Store channels?
  • How many Work-Behind and Work-With forms were submitted?
  • What are the QTD and YTD form submissions by channel?
  • What verifiable evidence confirms that an audit occurred in each store?

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